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Tickettype:CheckwhetherthetickettypeisaPMRoraCROSS/RCMScase.Youcanidentifythetickettypebytheformatoftheticketnumber,asdescribedin ...,Thisdocumentincludesstepsforclientstoopenanewservicerequest(PMR)anduseLiveChattoworkfurtherontheproblem/issuewhich ...
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Check status of an electronically submitted problem | ibm pmr
Ticket type : Check whether the ticket type is a PMR or a CROSS/RCMS case. You can identify the ticket type by the format of the ticket number, as described in ... Read More
Client Instructions to Create a New PMR and Use Live ... | ibm pmr
This document includes steps for clients to open a new service request (PMR) and use Live Chat to work further on the problem/issue which ... Read More
How to raise a PMR to IBM | ibm pmr
How to raise a PMR to IBM. The PMR (Problem Maintenance Report) is a tracking mechanism common to all IBM software related issues. PMR is common to all ... Read More
IBM Support | ibm pmr
IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers ... Read More
Open a ticketissue with support | ibm pmr
Welcome to the IBM Support Portal. If you are looking for some information about using the Support Portal, here are some resources that will ... Read More
Opening a PMR | ibm pmr
A PMR is one of the documents that is used to manage technical product issues that are reported to IBM. You can create a PMR by using the Open PMR page if ... Read More
PMR CASE | ibm pmr
IBM will implement infrastructure improvements to electronic fix distribution on June 4, 2022. IP and hostnames will change for servers that support fix ... Read More
PMR Status | ibm pmr
IP and hostnames will change for servers that support fix delivery. New connections are required. You must configure your firewall and proxy server if you have ... Read More
Sign in or create an IBMid | ibm pmr
IBM id Sign-in Template refresh. Read More
View Opened and Closed PMRs on the IBM Support Portal | ibm pmr
Select the Service Requests and PMR links on the lower left side of the screen. 3. You will be directed to the Service request and PMRs page ... Read More
What happened to my PMR (Problem Management ... | ibm pmr
What happened to my PMR (Problem Management Report) or SR (Service Request)?. Aug 5, 2019•Knowledge ... Read More
What is a PMR (Problem Management Report)? | ibm pmr
Answer. A PMR is a Problem Management Report, which is a document that is used to manage any technical product issue that a customer ... Read More
遠端技術支援 | ibm pmr
遠端技術支援. 透過電子郵件提交問題並接收回應。我們將為您開啟「問題管理記錄(PMR)」。我們的目標是要在PMR 建立後的一個營業日之內作出回應,不包括美國 ... Read More
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